Shipping Policy

Thank you for shopping with MOVFLARE.

We carefully prepare and package every order before it is shipped.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During holidays, promotions, or periods of unusually high order volume, processing may take longer.

2. Shipping Time

Shipping times are estimates and begin after your order has been processed and shipped.

Actual delivery times may vary depending on the destination, shipping carrier, weather, holidays, and other circumstances beyond our control.

A shipping confirmation and tracking information may be provided when available.

3. Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order.

MOVFLARE is not responsible for delivery problems caused by:

• Incorrect addresses
• Incomplete addresses
• Missing apartment or unit numbers
• Incorrect ZIP codes
• Recipient refusal
• Failure to collect a package

If a package is returned to us because of an incorrect address, additional shipping charges may apply if the customer requests reshipment.

4. Tracking

When tracking information is available, it will be provided after your order has been shipped.

Please note that tracking information may take some time to become active after the package has been accepted by the carrier.

5. Delivery Delays

MOVFLARE is not responsible for delays caused by circumstances outside our reasonable control, including:

• Severe weather
• Natural disasters
• Carrier disruptions
• Holidays
• Customs processing
• Transportation delays
• Incorrect shipping information

Estimated delivery dates are not guaranteed.

6. Lost or Stolen Packages

If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, your building’s mailroom, and the shipping carrier.

If the package still cannot be located, please contact us and we will assist you in determining the next steps.

MOVFLARE is not responsible for packages confirmed as delivered by the shipping carrier.

7. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and its contents before discarding any packaging materials.

Contact us as soon as possible so that we can review the situation.